Tim Naumann, Executive Manager ShanghaiSeveral organizations in China often rely on their IT departments in other countries and struggle to obtain support to streamline their IT operations. These companies manage to get their chatbots, AI pilots, and other applications up and running, but they often remain disintegrated from the current business structure and architecture. Ventum supports these organizations through approaches like an integrated user interface by creating a middle layer, which helps to get the employee and user journeys consistent and efficient. “We emphasize on creating these journeys as we see the need in human-centered technology implementation,” explains Tim Naumann, executive manager, Ventum Consulting. The company adopts a localized and aligned front-end integration layer, which doesn’t store data permanently but handles all the data between different systems.
It also prevents users from accessing multiple systems to obtain data.
“We adopt a unique EAM approach, especially with the long way to the baseline architecture. We localize right from the beginning and are closely aligned with the Chinese management,” adds Naumann. The company has delivered these and similar capabilities to several businesses in China and Europe over the years. One of these is an automotive OEM company that wanted to provide an online journey to their customers. For that, the client had to get all the data of their cars online, which was a difficult task as they had different architecture levels and varied application layers. The task also required the involvement of multiple departments within the client organization. To eliminate these challenges, the team at Ventum came up with the user-centric approach to map the client’s architecture to the online journey of the customers. This architecture approach proved helpful for the client as they were able to move the project a great leap forward to global implementation.
The company has delivered these and many more capabilities to businesses of all sizes in China and Europe, including BMW, VW, Daimler, DKB, and Wirecard. Having gathered significant experience in the EAM landscape, Ventum continues to help more enterprises maintain the right architecture and strike a balance between their business and IT. Going forward, the firm aims to continue employing user-centric EAM and connect it to its services with the vision to enrich the classical EAM approach considering the legal perspective. This will enable Ventum’s clients to abide by the regulatory standards while maintaining the right EAM framework. In terms of geographic growth, the company intends to follow its current approach of “traveling with the customers” and expanding further across China with a brand new location in Shanghai.
In China, we are quite unique with the EAM approach, especially with the long way to the baseline architecture
“We adopt a unique EAM approach, especially with the long way to the baseline architecture. We localize right from the beginning and are closely aligned with the Chinese management,” adds Naumann. The company has delivered these and similar capabilities to several businesses in China and Europe over the years. One of these is an automotive OEM company that wanted to provide an online journey to their customers. For that, the client had to get all the data of their cars online, which was a difficult task as they had different architecture levels and varied application layers. The task also required the involvement of multiple departments within the client organization. To eliminate these challenges, the team at Ventum came up with the user-centric approach to map the client’s architecture to the online journey of the customers. This architecture approach proved helpful for the client as they were able to move the project a great leap forward to global implementation.
The company has delivered these and many more capabilities to businesses of all sizes in China and Europe, including BMW, VW, Daimler, DKB, and Wirecard. Having gathered significant experience in the EAM landscape, Ventum continues to help more enterprises maintain the right architecture and strike a balance between their business and IT. Going forward, the firm aims to continue employing user-centric EAM and connect it to its services with the vision to enrich the classical EAM approach considering the legal perspective. This will enable Ventum’s clients to abide by the regulatory standards while maintaining the right EAM framework. In terms of geographic growth, the company intends to follow its current approach of “traveling with the customers” and expanding further across China with a brand new location in Shanghai.
