Planon: Simplifying Service Management through Inventive Solutions

‘Why is facility management software essential?’ This is perhaps one of the frequently asked questions by top companies, irrespective of the kind of service they provide. The very essence of facility management software is to help facility managers ensure that their buildings are in top-notch condition and are being maximized at all times. It also helps companies to keep better track of assets, maintain facility operations and achieve best practices in planning. Facility Management software is particularly designed to help businesses save time and cost by properly managing their buildings, spaces, and occupants more efficiently. However, building owners and occupiers are being challenged to deliver high performing workplaces that encourage people to work, meet, innovate and learn in a productive environment. Founded in response to this challenge, Planon is a leading firm that delivers integrated software solutions, professional services, and proven best practices that aid facility managers, building owners, and occupiers. A key solution provided by the firm is the Planon Universe, an innovative Integrated Workplace Management (IWMS) platform that creates greater efficiency and quality in processes and measurably reduces corresponding costs, thereby contributing to the organization’s performance.

Planon supports its clients in implementing efficient space management and innovative workplace strategies to accommodate the changing needs of the organization through its space and workplace management solution. The solution helps in bringing all relevant data like spaces, floor areas, workplaces, departments, and people together in one central database. Besides, it also facilitates a plethora of space and workplace allocation processes for different concepts that include fixed, shared, or dynamic space and workplace usage.

This helps clients to constantly monitor utilization and get easy access to flexible workplaces, thereby increasing the efficient use of space.

Another essential solution of Planon is integrated services management. It supports clients in achieving operational excellence while delivering both people-centric and workplace-related support services including catering, cleaning, security, and incident management, among others. Clients can constantly monitor performance and improve the quality and efficiency of facility execution by simply registering all service agreements and contracts for both the demand and supply in one central database. Moreover, the extensive support of workflows helps clients to easily streamline their processes, particularly for facility management, IT service management, and HR service management. The solution also ensures excellent control and transparency in service delivery and supports the easy implementation of changes in sourcing strategies.

To help clients in keeping buildings and assets in the required technical and functional condition, Planon also provides the maintenance management solution. It enables clients to collect all the relevant asset information in one central database, thereby eliminating local administration and increase control on costs, planning, and execution of maintenance work. It gives clients access to relevant KPIs once they register and import all impact areas including energy, waste, and commuting data.

Among the companies to benefit from Planon’s services is the California State University Long Beach (CSULB) that went live with Planon Universe to revitalize and improve its space management, maintenance management, integrated services management, and mobile capabilities. Using the Planon Universe, the facilities team at CSULB seeks to improve key processes, data management and provide enhanced information with the status of the work requested on campus.

Planon’s leadership role in the facility management and real estate software industry is spearheaded by its CEO, Pierre Guelen. He is responsible for Planon’s global operations and is the architect of the company’s strategy and overall vision. With over 35 years of experience, Planon has always exclusively focused on product innovation and continues to be labeled as a leader in the real estate and facility management software industry by analysts.