Gill Technologies: Creating Business Value through Digital Transformation

As a 17-year-old, Sarbjit Singh hung a poster of the Suzuka Circuit in his room, with the hope of someday having the opportunity to race on the same track. Despite his father’s insistence on pursuing a conventional career path, Singh managed to keep his dreams of racing alive. He became a motorcycle racer before transitioning to a racecar driver at the age of 42 and finally competing in the Suzuka Circuit, accomplishing his long-awaited goal. Singh says, “If you believe in something, and maintain a positive outlook while working toward it, one day it will come to pass.” Applying the same principle of commitment to help companies achieve their business goals, Singh founded Gill Technologies in 2012. The Singapore-based technology consulting firm specializes in creating business value with cloud solutions to optimize productivity and gather business intelligence. Gill Technologies leverages Microsoft Azure, Microsoft 365, and Skype for Business along with its ecosystem of complementary technologies to enable digital transformation.

“We aim to empower businesses to do more with the right technology and the right processes, with the necessary assistance, guidance, and support,” says Singh. Gill Technologies understands clients’ investment value and offers professional and managed services that complement their existing IT systems and infrastructure. Assisting ongoing IT projects in overcoming performance and optimization issues and bottlenecks, Gill Technologies helps clients keep up with deadlines.

“We design, deploy, and manage systems, and provide guidance and specialized services at the various stages of the IT lifecycle,” explains Singh. Rather than only offering various products on the menu like a typical SI, Gill Technologies is the trusted advisor who designs a roadmap, creates a blueprint, considering a client’s existing pain points, business goals, market needs, existing environment, infrastructure, and workforce. The digital transformation is enabled by leveraging Microsoft’s hybrid platform to increase productivity, improve employee collaboration, enhance existing products and services, optimize business processes and operations, and deepen customer relationship. Gill Technologies runs discovery workshops to discover the needs of an organization.

As a certified Microsoft professional, Singh has 11 Most Valuable Professional awards and more than 24 years of cross-functional experience serving client environments across a wide range of industries. Equipped with such expertise, Singh has been leading Gill Technologies providing strategic direction and foresight. The firm offers comprehensive IT professional services, orchestrating every element of a project while keeping communication simple, consistent, and flowing between all parties. After a project is successfully implemented, Gill Technologies continues with post-engagement managed services to ensure that the system is proactively monitored and optimized, allowing the customer to focus on their core business. The firm helps mitigate the risks inherent in a major transformation program and accelerates the pace of realizing benefits.

Singh remarks how a bear is taught to ride a bicycle in circus performances. “Despite, the bear lacking the dexterity and agility needed to accomplish such an impressive feat, the trainer’s guidance and training make it possible,” he states. Likewise, Gill Technologies guides companies accustomed to traditional business processes implement innovative cloud-based technologies. For instance, Singh headed a full managed services onboarding to help a Singapore-based logistics company move all their manual business processes to the cloud and five years later the client was a perfect case study of how an SME can use enterprise-grade services at the cost and scale of an SME yet gaining the benefits of scalability and stability. On a similar note, Gill Technologies assisted a maritime company to implement a complete collaboration and call recording compliance solution with integrated speech analysis, voice and video call, and industry compliant call recording.

With a focus on delivering the best business value, Singh believes that the only way of displaying commitment to a client and forming a close relationship is through a product that encapsulates the knowledge of the firm. To this end, Gill Technologies aims to leverage its expertise and experience to develop its own solutions that help bring about digital transformation.