Mr. Dang Tung Son, DCEO/CMOBy 2017, The company made a bold strategic shift, recognizing that the future lay in converged digital services. CMC Telecom’s management strategically decided to grow beyond traditional telecom services by expanding its services into Cloud solutions, Data Centers, Cybersecurity, and Managed Services. As a result, it has achieved a significant milestone in 2024 as—Vietnam’s No 1 Comprehensive Service Provider.
What sets CMC Telecom apart is its agility. With 46 percent ownership by Malaysia's second-largest telecommunications corporation, Time dotCom Berhad, the company benefits from the independence of private ownership while maintaining the agility of a privately held enterprise, enabling swift innovation. This flexibility has allowed CMC Telecom to keep pace with the evolving demands of Vietnam’s dynamic market, enabling the firm to deliver cutting-edge solutions–with a customized and tailor-made approach.
Today, CMC Telecom stands by its promise of "Your Data – We Care," serving over 20,000 customers and employing a workforce of 1,000. The company has achieved a business scale of USD 150 million, with an annual growth rate of 18%.
From Internet Solutions to Digital Infrastructure Leaderships
What does it take for a company to transform from an internet provider into a trailblazer in digital infrastructure?
By relentlessly pushing boundaries and envisioning the future needs of tomorrow’s businesses before anyone else.
CMC Telecom quickly recognized the evolving market and realized that enterprises demanded more than basic connectivity. They are in need of a secure, scalable, and reliable digital infrastructure to stay competitive and thrive in the digital age.
While many competitors have focused only on power capacity, CMC Telecom has chosen a different path. Instead of just offering large-scale facilities, it provides customized, high-end data center solutions that meet the specific needs of its clients. The company’s “BeSpoke Data Center” philosophy ensures that each data center is designed from day one with customer centric mindset.
Dang Tung Son, DCEO/CMO of CMC Telecom, elaborates, “Whether businesses require standard power or high-power density configurations, we deliver solutions that enables customers to scale their operations effortlessly.”
This attention to customization has helped the company seize 65 percent of Vietnam’s banking and finance market share. CMC Telecom’s Data Centers are built to accommodate a wide range of rack capacities, from 3 kW to 40 kW, offering the perfect solution for Hyperscalers, AI-driven operations, and Banking – Finance Institutions with high-performance demands. The firm further supports various projects for European, US, and Korean clients, from different rack sizes to power conversions (AC to DC).
A major driver of CMC Telecom’s success is its adherence to international standards. As the first Vietnamese company to achieve a complete set of Uptime Institute certifications for Design, Facility and Operation, it leads the market in reliability and security. The company has also achieved PCI-DSS certification for banking and payment enterprises and adheres to Singapore’s Threat and Vulnerability Risk Assessment (TVRA) security standards. These certifications give CMC Telecom’s clients confidence that their data is secure and managed precisely. The company’s Data Centers also allow customers to incorporate their security measures and maintain small onsite operational teams, further enhancing its bespoke offerings.
Building a Regional Data Center Network
With globalization reshaping business landscapes, companies increasingly seek partners who can provide reliable data center colocation services. CMC Telecom is not merely a local player; it boasts a regional presence across Southeast Asia. The company is a founding member of the Asia Data Center Alliance (ADCA), which includes top IT and telecommunications providers from Singapore, Malaysia, Hong Kong and Thailand. This membership allows CMC Telecom to offer seamless data center services across the region, making it an attractive partner for multinational companies looking to expand their operations.
"Our people are the backbone heart of our success. It’s not just about certifications—it’s about trust, commitment and a desire to work hard for our customers."
Through the ADCA, customers working with CMC Telecom in Vietnam can easily extend their digital infrastructure needs across Southeast Asia. This is especially valuable for industries like banking, finance and e-commerce that rely on international scalability and world-class infrastructure.
On the local front, CMC Telecom’s Tan Thuan Data Center is constructed to the highest international standards, achieving a power usage effectiveness (PUE) of less than 1.5, making it one of the most energy-efficient facilities in Vietnam. By combining Spanish design expertise with Japanese construction, the company has created a world-class Data Center that reflects its commitment to operational excellence and sustainability.
In addition, CMC Telecom’s carrier-neutral Data Centers offer customers the flexibility to choose their network providers, further enhancing the value of its services. Businesses can avoid being locked into a single provider and benefit from competitive pricing across multiple networks. The open-access model has proven particularly effective in reducing infrastructure costs for enterprises while maintaining top-tier connectivity.
Experts Dedicated to Delivering Exceptional Results
A combination of the skilled personnel with functional expertise, robust processes, and relentless innovation is behind CMC Telecom’s ability to deliver such high-quality services.
A major driver of CMC Telecom’s success is its adherence to international standards. As the first Vietnamese company to achieve a complete set of Uptime Institute certifications for Design, Facility and Operation, it leads the market in reliability and security. The company has also achieved PCI-DSS certification for banking and payment enterprises and adheres to Singapore’s Threat and Vulnerability Risk Assessment (TVRA) security standards. These certifications give CMC Telecom’s clients confidence that their data is secure and managed precisely. The company’s Data Centers also allow customers to incorporate their security measures and maintain small onsite operational teams, further enhancing its bespoke offerings.
Building a Regional Data Center Network
With globalization reshaping business landscapes, companies increasingly seek partners who can provide reliable data center colocation services. CMC Telecom is not merely a local player; it boasts a regional presence across Southeast Asia. The company is a founding member of the Asia Data Center Alliance (ADCA), which includes top IT and telecommunications providers from Singapore, Malaysia, Hong Kong and Thailand. This membership allows CMC Telecom to offer seamless data center services across the region, making it an attractive partner for multinational companies looking to expand their operations.
"Our people are the backbone heart of our success. It’s not just about certifications—it’s about trust, commitment and a desire to work hard for our customers."
Through the ADCA, customers working with CMC Telecom in Vietnam can easily extend their digital infrastructure needs across Southeast Asia. This is especially valuable for industries like banking, finance and e-commerce that rely on international scalability and world-class infrastructure.
On the local front, CMC Telecom’s Tan Thuan Data Center is constructed to the highest international standards, achieving a power usage effectiveness (PUE) of less than 1.5, making it one of the most energy-efficient facilities in Vietnam. By combining Spanish design expertise with Japanese construction, the company has created a world-class Data Center that reflects its commitment to operational excellence and sustainability.
In addition, CMC Telecom’s carrier-neutral Data Centers offer customers the flexibility to choose their network providers, further enhancing the value of its services. Businesses can avoid being locked into a single provider and benefit from competitive pricing across multiple networks. The open-access model has proven particularly effective in reducing infrastructure costs for enterprises while maintaining top-tier connectivity.
Experts Dedicated to Delivering Exceptional Results
A combination of the skilled personnel with functional expertise, robust processes, and relentless innovation is behind CMC Telecom’s ability to deliver such high-quality services.
The company takes pride in its team of highly certified professionals, many of whom hold certifications like Certified Data Centre Facilities Operations Manager (CDFOM), Certified Data Centre Professional (CDCP) and Certified Data Centre Expert (CDCE). These qualifications ensure that every aspect of CMC Telecoms operation meets the highest industry standards.
Mr. Son explains, ”Our people are the heart of our success. It’s not just about certifications, but also trust, commitment and a desire to work hard for our customers.” This ethos has enabled CMC Telecom to establish a solid foundation of trust with clients, who rely on the company’s team to consistently deliver excellence.
The commitment to service excellence is further reflected in CMC Telecom’s focus on innovation, illustrated by its state-of-the-art CMC Comprehensive Operation Center (COC) launch in 2024. The COC offers 24/7 monitoring and protection services, ensuring its data centers remain operational and secure. The center monitors network operations, data centers, cloud services, cybersecurity incidents, and IT systems providing comprehensive oversight that helps mitigate risks and ensure client business continuity.
In addition, the company focuses on digital infrastructure security services, which include monitoring, threat assessment and rapid incident response to ensure data safety in an increasingly connected world. Consequently, it is a preferred partner for various sectors such as banking, finance, and government.
Scaling Capacity and Driving Sustainability
As demand for digital services and data storage skyrockets, CMC Telecom will lead the change with aggressive expansion plans. The company is set to launch three new Data Centers, increasing its capacity to an impressive 100 MW. These state-of-the-art facilities will be AI-ready (AI Factory, AI As A Service, and GPU As A Service) and designed to meet the growing power requirements of leading enterprises in Vietnam and the region.
CMC Telecom is focused on building energy-efficient data centers that are in line with its commitment to a sustainable future. Despite the challenges posed by Vietnam’s energy market, the company is actively integrating renewable technologies wherever possible, solidifying its role as a forward-thinking leader in digital infrastructure.
Ensuring security is a key focus in this expansion. CMC Telecom is pursuing Uptime Institute Tier III Security certification for its new facilities, ensuring they meet the highest operational and cybersecurity standards. This level of security is particularly critical for clients in sensitive industries like banking and finance.
With a clear vision to become Vietnam’s leading Comprehensive Service Provider, Cloud services, and Data Center Solutions, CMC Telecom invests heavily in technology, sustainability, and talent development. These strategic moves are setting the stage for the company to achieve its ambitious goals and shape the region’s digital infrastructure future.
Mr. Son explains, ”Our people are the heart of our success. It’s not just about certifications, but also trust, commitment and a desire to work hard for our customers.” This ethos has enabled CMC Telecom to establish a solid foundation of trust with clients, who rely on the company’s team to consistently deliver excellence.
The commitment to service excellence is further reflected in CMC Telecom’s focus on innovation, illustrated by its state-of-the-art CMC Comprehensive Operation Center (COC) launch in 2024. The COC offers 24/7 monitoring and protection services, ensuring its data centers remain operational and secure. The center monitors network operations, data centers, cloud services, cybersecurity incidents, and IT systems providing comprehensive oversight that helps mitigate risks and ensure client business continuity.
In addition, the company focuses on digital infrastructure security services, which include monitoring, threat assessment and rapid incident response to ensure data safety in an increasingly connected world. Consequently, it is a preferred partner for various sectors such as banking, finance, and government.Scaling Capacity and Driving Sustainability
As demand for digital services and data storage skyrockets, CMC Telecom will lead the change with aggressive expansion plans. The company is set to launch three new Data Centers, increasing its capacity to an impressive 100 MW. These state-of-the-art facilities will be AI-ready (AI Factory, AI As A Service, and GPU As A Service) and designed to meet the growing power requirements of leading enterprises in Vietnam and the region.
CMC Telecom is fully equipped with AI-Ready digital infrastructure (AI Factory), ready to support leading enterprises in Vietnam and the region in implementing AI infrastructure to enhance business efficiency and customer experience
Ensuring security is a key focus in this expansion. CMC Telecom is pursuing Uptime Institute Tier III Security certification for its new facilities, ensuring they meet the highest operational and cybersecurity standards. This level of security is particularly critical for clients in sensitive industries like banking and finance.
With a clear vision to become Vietnam’s leading Comprehensive Service Provider, Cloud services, and Data Center Solutions, CMC Telecom invests heavily in technology, sustainability, and talent development. These strategic moves are setting the stage for the company to achieve its ambitious goals and shape the region’s digital infrastructure future.
