Cartrack: Streamlining Telematics with Quality Fleet Management
Evert Pheng Hong Ong, CEOAs the competitive market has set the bar for high productivity at low costs, fleet managers must ensure that their fleet is efficient and safe with minimal expenses. Aligned with that need, Cartrack—a service-centric organization—offers a user-friendly and cost-effective cloud-based fleet management portal with a mobile app version for optimal fleet and workforce management. The versatile, end-to-end management solution is delivered as a Software-as-a-Service (SaaS) platform that collects customer data predicated by real-time actionable business intelligence. The customer Data is securely stored in Cartrack's Data Centre and provided to customers as a cloud service.
“The versatility with which we offer the highest standard of hardware and installations for our end-to-end fleet management solutions is what differentiates us from the competition,” states Evert Pheng Hong Ong, CEO, Cartrack Asia Pacific.
Cartrack offers a quality in-house design, development and installation of telematics technology, and data analytics of customer information for effective fleet management and enhanced customer experience.
With proactive driver monitoring in real time, the analyzed data allows fleet managers to monitor driving habits and enforce safer driving habits with full visibility of the fleet’s activities and locations, mitigating wasted vehicle motions, driver risks, and insurance claims. Cartrack’s fleet management system generates a comprehensive fleet performance report with detailed vehicle logs, driver scorecards, traffic violations, and fuel consumption, enabling businesses to improve fleet efficiency. The company proffers various fleet management options such as Fleet EZ, Fleet Lite, Fleet Plus, and Fleet Pro, depending on customer requirements. The MiFleet—an administrative and vehicle cost accounting software—handles every cost related to vehicles for fleet managers to plan fleet replacement cycle strategy based off of a cost per kilometer calculation.
Additionally, the company offers stolen vehicle tracking and recovery services to combat vehicle theft at competitive rates where crime is prevalent. Cartrack’s self-developed antenna-less tracking device hidden within a vehicle enables vehicle owners to track usage of their vehicles via the mobile app, hence preventing unit tampering by vehicle thieves. In case of a vehicle theft, the mobile app notifies the owner if the vehicle moves without being unlocked while the company tracks the location and collaborates with the local police for vehicle recovery. “We have an outstanding audited vehicle recovery rate of 91 percent worldwide,” says Evert.
Cartrack interacts with clients to understand their operation process and the issues they face in fleet management to chalk out a base requirement for streamlining the client’s operations and workflow. The company then provides fleet operators with 40 standard, holistic reports to review fleet information that can be customized for improved fleet efficiency. The company also serves as an external consultant to educate clients on efficient use of Cartrack’s fleet management systems during customer on-boarding. One of Cartrack’s clients—a food distribution company with four fleet managers and 64 vehicles—was faced with a challenge of making 600 deliveries within four hours. After implementing Cartrack’s fleet management system, the client was able to analyze and highlight routes for a faster and efficient delivery. Soon after, two fleet managers and 56 vehicles sufficed to fulfill the same delivery quota with increased productivity and reduced operating costs.
Moving forward, Cartrack’s R&D department will leverage continuous innovations to explore new opportunities in the evolving telematics market. The company strives to implement a strong, scalable technology platform with low fixed infrastructure costs and a wide spectrum of reliable services over 3G network and IoT. With a footprint spanning five continents and 24 countries, and over 850,000 active subscribers, the company aims to be the ‘platform of choice’ across the geographically diverse range of markets.
Additionally, the company offers stolen vehicle tracking and recovery services to combat vehicle theft at competitive rates where crime is prevalent. Cartrack’s self-developed antenna-less tracking device hidden within a vehicle enables vehicle owners to track usage of their vehicles via the mobile app, hence preventing unit tampering by vehicle thieves. In case of a vehicle theft, the mobile app notifies the owner if the vehicle moves without being unlocked while the company tracks the location and collaborates with the local police for vehicle recovery. “We have an outstanding audited vehicle recovery rate of 91 percent worldwide,” says Evert.
Cartrack interacts with clients to understand their operation process and the issues they face in fleet management to chalk out a base requirement for streamlining the client’s operations and workflow. The company then provides fleet operators with 40 standard, holistic reports to review fleet information that can be customized for improved fleet efficiency. The company also serves as an external consultant to educate clients on efficient use of Cartrack’s fleet management systems during customer on-boarding. One of Cartrack’s clients—a food distribution company with four fleet managers and 64 vehicles—was faced with a challenge of making 600 deliveries within four hours. After implementing Cartrack’s fleet management system, the client was able to analyze and highlight routes for a faster and efficient delivery. Soon after, two fleet managers and 56 vehicles sufficed to fulfill the same delivery quota with increased productivity and reduced operating costs.
Moving forward, Cartrack’s R&D department will leverage continuous innovations to explore new opportunities in the evolving telematics market. The company strives to implement a strong, scalable technology platform with low fixed infrastructure costs and a wide spectrum of reliable services over 3G network and IoT. With a footprint spanning five continents and 24 countries, and over 850,000 active subscribers, the company aims to be the ‘platform of choice’ across the geographically diverse range of markets.
